Privacy Policy

1. Information we collect

We collect information that you voluntarily provide, such as contact details, professional credentials, billing information, and any materials you upload to the Site. We also gather data automatically through cookies, pixels, analytics tools, and server logs—including IP addresses, browser types, device identifiers, pages viewed, and timestamps. When permitted, we may enrich this data with information from trusted partners or publicly available sources.

2. How we use your information

• Provide, maintain, and improve our Sites, products, and AI-driven services.
• Authenticate users, process transactions, and fulfill contractual obligations.
• Respond to inquiries, deliver customer support, and personalize experiences.
• Analyze product usage, develop new features, and ensure service reliability.
• Send administrative messages, updates, and marketing communications (where permitted).
• Enforce our Terms of Use, comply with legal obligations, and protect Atria Care Alliance, our users, and the public from harm.

3. How we share information

We may share information with service providers who perform functions on our behalf (such as hosting, analytics, communications, payment processing, and security) under strict confidentiality agreements. We may also disclose information if required by law, to comply with legal processes, or to protect the rights, safety, or property of Atria Care Alliance, users, or others. In the event of a merger, acquisition, or asset sale, your information may be transferred subject to this Privacy Policy.

4. Cookies and tracking technologies

We use cookies, clear gifs, and similar technologies to operate the Site, remember preferences, analyze engagement, and deliver relevant content. Details about these technologies, including your choices for managing them, are provided in our Cookie Policy.

5. User choices and rights

Depending on where you reside, you may have rights to access, correct, update, or delete personal information, or to object to or restrict certain processing. You can also opt out of marketing emails by following the unsubscribe instructions in each message. To exercise privacy rights, contact us using the information below; we will respond consistent with applicable law.

6. Data retention

We retain personal information for as long as necessary to provide requested services, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations. When data is no longer needed, we securely delete or anonymize it.

7. Information security

We implement administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure; we encourage you to use caution when sharing personal information online.

8. Children's privacy

Our Site and services are not directed to children under 13 (or the minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

9. International transfers

Atria Care Alliance operates globally and may transfer, process, or store information in countries other than where it was collected, including Australia, the United States, and the European Union. We take measures to ensure that such transfers comply with applicable data-protection laws and that your information remains protected.

10. Third-party links and services

The Site may contain links to third-party websites or services. These sites operate independently and are subject to their own privacy policies. We are not responsible for the content or practices of third parties, so we encourage you to review their policies before providing any personal information.

11. Updates to this policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised "Last modified" date. We encourage you to review the policy periodically to stay informed about our privacy practices.

12. Contact us

Atria Care Alliance can be reached via email at info@atriacarealliance.com or by mail at 11 York Street, Sydney, NSW, Australia. For general questions, media inquiries, or support, please use the contact channels listed on our Site.